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What people ask us

Half of it is about leaving, exporting and what goes wrong. That's exactly what you want to know before trusting someone with your business.

I already have a website. Do I have to retype everything?

No. You paste the address of your current site and we read what there is to read: your name, address, colours, opening hours and the menu — even when it's in a PDF. On a real site we pulled 44 dishes in about thirty seconds. You check it before anything goes live.

Can I keep my own domain name?

Yes. You can connect your existing domain; nothing has to move and your email keeps working. We tell you per registrar which setting to change.

What if I want to stop?

Then you stop. Monthly cancellation, no year-long notice period. You take your menu and photos in a usable file, and your domain name is and stays yours.

How does updating the menu work?

On your phone, behind the bar. Changing a price is one tap. Sold out? Flip one switch and it's gone everywhere: your site, your QR code, the PDF, the translated versions and what Google knows about you.

Can guests order from me?

Yes, in two ways. Pickup with payment up front: the slots come from your own opening hours, so nothing can be ordered when you are closed, and you set how much you can handle per quarter hour — full is full. And at the table, via a QR code: your guest orders round by round, the ticket lands on the kitchen screen, and they can pay themselves.

Can a guest order and pay at the table?

Yes. One QR code on the table opens your menu as an ordering app — no app to download. Your guest orders round by round, can ask for help or for the bill, and pays in the app: everything, equal shares, or only what they had. Afterwards they can have a receipt emailed with VAT per rate. You can also switch it off and let staff take payment; you set that per table.

Does a guest get a receipt?

Anyone paying in the app can fill in their email address and gets the receipt straight away: your business details on it, and VAT broken out per rate. That is what someone eating on business needs, without having to ask.

Do you charge commission on orders?

No. A flat monthly fee, whether you have ten orders or a thousand. That's exactly the difference with the delivery platforms, which charge 13 to 30 percent per order.

Can my site be in more languages?

Yes. Your menu is translated once and stays that way. A German guest gets the German version automatically. Anything you refine yourself, we never overwrite.

Do I have to edit my photos first?

No. You drop in an eight-megabyte phone shot and we make three sizes in two formats. The location data gets stripped out.

Will I be found better?

Your dishes, prices, allergens and opening hours sit on your site as real data, not as an image or PDF. That's what Google can read and show. We promise no rankings — nobody can — but what's in a PDF simply doesn't exist to a search engine.

What if I get stuck?

Then we help. The builder points out what's still missing and why it matters, and you can always email or call. We're not a helpdesk with a queue.

Am I tied to anything?

The first month is free. After that it's monthly, cancellable per month. No setup fee and no penalty.

Who owns my guests' details?

You do. Whoever orders from you is your customer, not ours and not a platform's. We don't use those details for anything other than your orders.

Question not listed?

Send a message and we'll usually answer the same day.

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